Frequently AskedQuestions
We understand that choosing a daycare is an important decision. Here are answers to the questions families ask most often.
Operating Hours
Monday - Friday
7:00 AM - 5:30 PM
Age Range
30 months to school age
Maximum 20 children
Faith-Based
Christian values
Bible stories & prayer
Government Benefits
CCFRI & ACCB accepted
Reduced fees available
Common Questions
Click on any question below to see our detailed answer. Can't find what you're looking for? We're here to help!
🕒What are your hours of operation?
What are your hours of operation?
We are open Monday to Friday, from 7:00 AM to 5:30 PM. We are closed on all government holidays, snow days, Christmas break, and during summer break from July 28 to August 8.
✝️Do you offer Christian-based learning?
Do you offer Christian-based learning?
Yes! Bright Steps is a Christian daycare. We include Bible stories, prayer, songs, and faith-based values in our daily routines. We help children grow in kindness, compassion, and a sense of purpose in God's love.
👶What ages of children do you accept?
What ages of children do you accept?
We accept children from 30 months to school age. We are licensed as a Group Child Care program and have a maximum capacity of 20 children.
🌳Do children play outside every day?
Do children play outside every day?
Yes! Outdoor play is a key part of our curriculum. Children play outside daily, rain or shine, in line with BC childcare regulations. We value nature-based learning and safe, supervised risk play that supports confidence and creativity.
🍎Can you accommodate allergies or dietary needs?
Can you accommodate allergies or dietary needs?
Absolutely. We work closely with families to ensure any allergies or food restrictions are safely managed. Please inform us of your child's needs during registration.
📬How do I receive updates about my child's progress?
How do I receive updates about my child's progress?
We believe strong communication builds trust. Teachers share regular updates through notes, photos, and brief conversations at pick-up. You are always welcome to reach out with questions or concerns.
Government Child Care Benefits
We participate in BC government programs to help make quality child care more affordable for families.
CCFRI
Child Care Fee Reduction Initiative
Bright Steps participates in the Child Care Fee Reduction Initiative (CCFRI), which automatically reduces your monthly fees. No application required!
ACCB
Affordable Child Care Benefit
The Affordable Child Care Benefit (ACCB) provides additional subsidies for eligible families, potentially covering a significant portion of your fees.
How to Apply for ACCB
Follow these simple steps to apply for the Affordable Child Care Benefit
Visit Website
Go to gov.bc.ca/affordablechildcarebenefit
Check Eligibility
Use the online estimator tool
Gather Documents
Tax info, income proof, child care agreement
Apply Online
Submit your application with our facility ID
Receive Benefits
Approved benefits go directly to us
Need help with the application process? Our staff is here to guide you!
Apply for ACCBStill Have Questions?
We're here to help! Contact us directly and we'll be happy to answer any questions about our programs, enrollment, or anything else.